The State of Coffee Service

The Deacon is wondering how many have ordered a coffee recently, and have either been charged the wrong price, or given the wrong drink? How different is your drink made by different people? Does no one understand consistency anymore? You can go to Starbucks and get a sweetened iced coffee for the same price as an iced coffee. Some baristas understand substituting the sweetener with a different flavor is not different from adding the sweetener, and realize that there is no change in the price. For some reason, however, newer baristas will charge you for that flavor as an extra shot, why?

Now, The Deacon like Starbucks coffee, and would drink it every day if he had the money, and his drink was made right. How difficult can an iced venti Americano be? Well, it's hardly made the same way twice, and rarer still, made the same way it was 2 years ago. When The Deacon first started going to Starbucks, he appreciated the fact that before an employee stepped behind the counter, he/she went through 2 weeks of training. That was obviously working for Starbucks, and, now, with it's problems, it's obvious they don't do it anymore. The Deacon has been in a Starbucks and heard a regional manager say, "What the hell was that?" after hearing a barista take and call an order. That barista still takes and calls the order the same way. C'mon!

And, Dunkin Donuts. Now, The Deacon hasn't liked Dunkin too much since they stopped making the donuts fresh, and, outside of Southeastern NH, doesn't have one he even enjoys going to. The problems with Dunkin Donuts (besides not making the donuts)? Well, some employees don't speak our language, and, in case you're wondering about that, that it English. Also, if one order a "medium iced hazelnut with cream and 1 Sweet & Low," believe it or not, one has a 50%-50% shot of receiving something resembling that order. Why?

In times of economic crisis, the people of America should at least be assured that their $2-$3 is going to get them the coffee they ordered. Sadly, that's not the case. What the hell is wrong with you people that you can't make a consistent cup of coffee?